WhatsApp Marketing & Automation
Respond Faster on WhatsApp — Without Losing the Personal Touch
Consented enquiry responses, routing and follow-up reminders that help your team reply while interest is still high.
The problem
What usually gets in the way
Slow first replies
An enquiry answered after a day is often already with a competitor.
Chats scattered across phones
Staff use personal numbers and nobody knows who replied to whom.
No follow-up system
Interested people are not reminded, and enquiries quietly drop off.
How we deliver
- 01
Map how enquiries arrive and who answers them
- 02
Set up the WhatsApp Business account or platform
- 03
Create approved templates and response flows
- 04
Connect to your CRM and review response times
Included
What's included
- Click-to-WhatsApp campaign setup
- WhatsApp Business Platform onboarding (where suitable)
- Approved message templates
- Enquiry routing to the right team member
- Follow-up reminders
- CRM integration options
Measurement
What we measure
- Time to first response
- Conversations started vs. qualified
- Follow-up completion
Useful for
Engagement options
Ways to work together
Scope, responsibilities and fees are set in a custom proposal. Ad spend is separate.
Campaign Launch
A defined campaign for a season, intake or launch — strategy, creative, landing page and setup.
- • Fixed scope and timeline
- • Best for admissions seasons or launches
- • Handover report at the end
Ongoing Growth
Monthly management of campaigns, content and reporting with regular improvement.
- • Monthly scope
- • Regular review calls
- • Continuous testing
Performance Partnership
For suitable businesses, a fee model partly linked to verified outcomes.
- • Agreed conversion-verification method
- • Shared access to outcome records
- • Subject to proposal
FAQ
WhatsApp Marketing & Automation questions
Is a wa.me link the same as automation?
No. A wa.me link simply opens a chat. Automation requires the WhatsApp Business Platform and approved templates.
Do you send bulk messages?
We only message people who have opted in, within WhatsApp's policies. We do not do scraping or unsolicited blasts.
Will my team still reply personally?
Yes. Automation handles the first response and reminders; your team handles real conversations.
Is there a platform cost?
WhatsApp Business Platform has its own conversation charges, which are separate from our fee.
Next step
Discuss whatsapp marketing & automation for your business
Tell us your goal and we will arrange a free growth audit.